DIFS Shares Reminders with Michiganders Concerned About Making Their Mortgage Payments

Media Contact: Laura Hall, 517-290-3779, DIFS-press@michigan.gov 
Consumer Hotline: 877-999-6442, Michigan.gov/DIFScomplaints

FOR IMMEDIATE RELEASE: October 16, 2023

(LANSING, MICH) The Michigan Department of Insurance and Financial Services (DIFS) is sharing reminders and resources for Michigan homeowners who are having difficulty making mortgage payments.

“If you are concerned about falling behind on your mortgage payments, there may be resources available to help,” said DIFS Director Anita Fox. “Many mortgage companies have programs to help people experiencing financial hardship avoid foreclosure, so reach out right away if you are concerned about your ability to make your payments. Your mortgage lender or servicer will look at your situation and help you consider the options that may be available to you.”

If you are concerned that you may not be able to make your mortgage or other loan payments on time it is important to:

• Pay if you can: If you can pay your mortgage or other loans as agreed, you should continue to do so.
• Don’t wait: If you are having trouble paying your mortgage or other loans, contact your lender or the company you make your payments to right away. You should find its contact information on the statements you receive.
• It may not be too late: Even if you have missed one or more mortgage or loan payments, and have not contacted your mortgage company or lender, it may not be too late. Contact the company today to ask for assistance.

Additional housing resources may be available through these agencies:

• Michigan Department of Health and Human Services (MDHHS) Home Ownership Services
• Michigan State Housing Development Authority (MSHDA) Michigan Homeowner Assistance Fund (MIHAF)
• U.S. Department of Housing and Urban Development (HUD) Avoid Foreclosure: Michigan

You can also contact a MSHDA approved agency for other free assistance. Consumers who have questions or disputes that cannot be directly resolved with their financial institutions can contact DIFS Monday through Friday 8 a.m. to 5 p.m. at 877-999-6442 or file a complaint online at Michigan.gov/DIFScomplaints.

The mission of the Michigan Department of Insurance and Financial Services is to ensure access to safe and secure insurance and financial services fundamental for the opportunity, security, and success of Michigan residents, while fostering economic growth and sustainability in both industries. In addition, the Department provides consumer protection, outreach, and financial literacy and education services to Michigan residents. For more information, visit Michigan.gov/DIFS or follow the Department on Facebook, Twitter, or LinkedIn.

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