Housing and Urban Development Department
FHA INFO 2025-58: New FHA Mortgagee Compliance Manager
December 16, 2025
Summary
FHA is replacing its Mortgagee Compliance Manager (MCM) contractor with Residential Enhancements, Inc., effective December 3, 2025. FHA mortgagees must direct hard-copy pre- and post-conveyance compliance documents to the new Tucker, GA address while continuing to scan and upload all documentation into the P260 Portal. The contractor transition does not change substantive compliance obligations for conveyance, property preservation, or claim documentation.
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December 16, 2025 - Today, the Federal Housing Administration (FHA) announced a change to its Mortgagee Compliance Manager (MCM) to Residential Enhancements, Inc. This new contractor replaces Information System Networks, Corporation Western Operation Center as FHA’s MCM, effective December 3, 2025.
The Mortgagee Compliance Manager (MCM) performs a variety of pre- and post- property conveyance services. These services include:
- pre-conveyance and post-conveyance activities associated with claims, acquisition, and disposition of FHA Single Family insured assets;
- verifying that the mortgagee has protected and preserved delinquent FHA insured properties against damages;
- documenting various information on FHA assets held in HUD’s real-estate owned (REO) system of record known as the Asset Disposition and Management System (P260);
- reviewing property inspections to ensure the property is in conveyance condition;
- assessing provided claim documentation;
- resolving conveyance exceptions; and
- providing guidance to mortgagees related to pre-conveyance and post conveyance responsibilities.
All documentation related to mortgagee compliance must be electronically scanned and uploaded into the P260 Portal. However, there may be circumstances in which a mortgagee will need to deliver hard copy documents to the contractor. In these instances, documentation should now be sent to:
Residential Enhancements, Inc.
Attention: Mortgagee Compliance Manager
6434 Lawrenceville Hwy
Tucker, GA 30084
If you have questions about this update, contact the FHA Resource Center (referenced below).
Source: https://www.hud.gov/hud-partners/single-family-fha-info#fha-info-2025-58
Common questions
- What does "FHA INFO 2025-58: New FHA Mortgagee Compliance Manager" cover?
- FHA is replacing its Mortgagee Compliance Manager (MCM) contractor with Residential Enhancements, Inc., effective December 3, 2025. FHA mortgagees must…
- Which agency issued this update?
- This update was issued by Housing and Urban Development Department.
- When was it published?
- It was published on December 16, 2025.